VDATS- The VDA's new Telemedicine Service

In the future, members will be able to register for the VDA's new online Telemedicine Service instantly and in real time in order to receive instant specialist assistance with their more difficult medical and surgical cases.  

The two most common allegations made in Complaints and Claims against VDA members by owners is misdiagnosis and mismanagement of cases.  By making full use of this service, VDA Members reduce the opportunity to make a misdiagnosis and improve the standard of their management of the case, thereby reducing the risk and severity of complaints and claims against them.   Members are more in control of their professional lives and are subject to less stress caused by treatment failure and owner dissatisfaction.   There is a great chasm between the standard of practice of general practitioners and specialists and the VDATS service helps to close that gap, to the benefit of the profession, the owner and the animal.  The best continuing education any veterinarian can get comes from working one-on-one with a specialist on a case.  The time spent by a veterinarian discussing a case with a specialist is automatically logged by the VDA and can be saved or printed out online by members to serve as proof of informal continuing veterinary education.  These hours can then be claimed in the jurisdictions in which this applies.  

 

Information for general practitioners seeking specialist assistance:

General Practitioner Members (GPMs) subscribe to the service by signing the VDATS GPM Agreement and paying a refundable deposit to the VDA, plus transaction fees.  GPMs needing assistance go online from the link that will become available on Feb 1 2016 on the VDA website and will be able to see a list of Specialist Members (SPMs) that are currently available online and the state and country in which they are located.  GPMs will then be able to communicate with the SPM of their choice via audio and video for a flat consulting fee, which is deducted automatically from their deposit.  This fee is then charged to the owner, with or without a mark-up for the GPM's time, for the service.  The GPM can then communicate via VDATS electronic mail, setting up further audio/video consultations at agreed times, as desired.  The deposit ensures that SPMs are guaranteed payment for their services and reduces transaction fees, thereby containing the costs of the service. GPMs are covered for liability by their VDA membership and insurance cover.  

     

Information for specialists seeking to assist general practitioners:

Specialist Members (SPMs) subscribe to the service by signing the VDATS SPM Agreement and paying a refundable deposit.  SPMs go online from the link that will become available on Feb 1 2016 on the VDA website.  GPMs are able to see a list of SPMs specialists that are currently available online and the state and country in which SPMs are located.  GPMs will then be able to communicate with the SPM of their choice via audio and video for a flat fee, which is deducted automatically from their deposit.  The SPM is then paid automatically by electronic bank transfer into the bank account of their choice at the end of each month.  A service fee of 10%, retained by the VDA, is deducted prior to payment.  The GPM can then communicate with the SPM via VDATS electronic mail, setting up further audio/video consultations at agreed times, as desired.  The deposit paid by GPMs allows the the VDA to guarantee that the payment to SPMs occurs in full and on time.   

SPMs are covered for liability by their VDA membership and insurance cover. 

The service will be available to GPMs and SPMs in the USA, Canada, South Africa, Hong Kong and Australia.